Support

A hand when you need one.

Most questions are answered in the guides. They cover your first project, runtimes, databases and services, sharing, the command line, and connecting your coding agent.

Before you write.

Your versions
Your PXM version from About PXM, and your macOS version.
The site
Its framework and pinned PHP or Node version, from the site's page or pxm site inspect.
What happened
What you expected, what happened, and the steps in between.
The log
The last lines of the relevant log from Logs, with anything private removed.

Leave passwords, license keys, and private project data out of your message.

Talk to us.

Email hello@getpxm.com. We read every message.

Licenses and computers.

Sign in to your account to see your license key, manage the two computers on a Pro license, and reach billing. Refund questions are covered in the refund policy.

Release status.

Wondering whether the installer, accounts, or purchases are open? Check release status.